Why BETER support?

Here at BETER, our team of hundreds of experts work flat out to improve our products and deliver more engaging and profitable content every day, whether it’s by testing new formats and disciplines, expanding coverage or developing mathematical models and trading tools.

The outstanding range of services and 24/7/365 support which we provide makes using BETER products simple and easy.

SLA compliant

Direct feedback

from tournament organizers powered by BETER

24/7/365

Immediate response

Multi-channel

communication with support managers

Help

with a wide range of issues

Personal attention

and powerful customer insights

Trading and
tech
support

Our trading support team provides clients with quotes, results and tech support for both the markets and odds feeds. In addition to the above, we also give explanations on how to solve disputes about the outcome of a match, as well as explanations of how we’ve calculated odds.

We also use our Client Console to inform our clients of general technical matters and updates.

Operational
support

Our operational support team are always on hand to help clients with a wide range of enquiries, such as general information about tournaments, including results, schedules, info about players, operational information about changes in schedules and line-ups, as well any other changes to the supply of content.

What’s more, all of our support staff can provide you with general sales and partnership information/contacts.

24/7/365
communication
with bettors

We provide everyone who bets on Setka Cup, ESportsBattle, and Virtual eComp matches with information on players, schedules, and results. These are displayed on both the websites and social media accounts of these tournaments.

Get in touch with us!

We are a B2B provider of engaging, high-impact products with superior margins. Our partners enjoy bespoke content that boosts engagement, retention and revenue.
Contact us